22 lines
662 B
Markdown
22 lines
662 B
Markdown
---
|
|
document_id: maintenance-escalation
|
|
title: Maintenance escalation procedure
|
|
version: "1.1"
|
|
effective_date: 2026-04-01
|
|
department: Workshop
|
|
status: active
|
|
---
|
|
# Maintenance escalation procedure
|
|
|
|
## 1. Triggers
|
|
|
|
Escalate when a technical warning is reported, the service threshold is reached, a safety-related defect is observed or an existing maintenance block remains unresolved.
|
|
|
|
## 2. State
|
|
|
|
Set or retain the maintenance state. A future booking does not override a maintenance restriction.
|
|
|
|
## 3. Release
|
|
|
|
Only an authorised maintenance completion record and the absence of other blocking issues permit the vehicle to proceed to cleaning or availability.
|