22 lines
671 B
Markdown
22 lines
671 B
Markdown
---
|
|
document_id: customer-document-requirements
|
|
title: Required customer documents
|
|
version: "1.0"
|
|
effective_date: 2026-07-01
|
|
department: Rental Operations
|
|
status: active
|
|
---
|
|
# Required customer documents
|
|
|
|
## 1. Checkout requirements
|
|
|
|
The customer identity and valid driving licence must be verified in the source process before checkout. Required contractual documents must be signed.
|
|
|
|
## 2. Data minimisation
|
|
|
|
MobilityOps records only completion status and source references for this PoC. It does not store identity-document images.
|
|
|
|
## 3. Missing information
|
|
|
|
A booking with incomplete required documents is not ready for checkout and must appear as an attention item.
|