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MobilityOps/knowledge/procedures/01-vehicle-checkout.md
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document_id title version effective_date department status
vehicle-checkout-procedure Vehicle checkout procedure 1.2 2026-06-01 Rental Operations active

Vehicle checkout procedure

1. Required checks

Before a vehicle leaves the site, the rental employee must confirm the active booking, customer identity, driving licence and required signed documents. The recorded starting odometer must not be lower than the vehicle's current canonical odometer.

2. Vehicle condition

Complete the checkout inspection, record fuel level and visible pre-existing damage, and confirm that no blocking maintenance or data-quality issue is open.

3. Release

Only a vehicle with an approved checkout inspection may be set to rented. When a critical discrepancy is found, keep the vehicle blocked and escalate to Operations.