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MobilityOps/knowledge/procedures/en-GB/03-damage-handling.md
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NuklearRabbitandClaude Sonnet 5 337f8716bb polish: rebrand to Fleet Ops, add trilingual i18n, adaptive demo guide, and UX overhaul
Rebrands the product from MobilityOps to Fleet Ops across the UI, backend defaults and
knowledge base, and makes nl-BE/en-GB/fr-BE full first-class languages: i18next with
eager-bundled per-namespace resources, a persisted accessible language switcher (topbar
and mobile drawer), locale-aware date/number formatting, and a coverage test that fails
the build on any missing or empty translation key.

Backend dynamic content (demo scenarios, blocked-reason text, integration status) moves
from fixed English/Dutch prose to stable message codes + params so the frontend can
localize it; the demo knowledge base gains a fully translated NL/EN/FR procedure corpus
(11 documents each) with per-language retrieval and localized evidence-state messages.

The Demo Guide becomes breakpoint-adaptive: a docked rail on extra-wide desktop, a
floating panel that auto-collapses to a persistent, closable progress chip on standard
desktop/tablet, and a collapsed/half/full bottom sheet on mobile -- with scroll+focus+
highlight on "go to this step", Escape handling, and reduced-motion support.

The Data Quality Workbench gets accessible choice-card decisions with a clear primary/
secondary/tertiary action hierarchy; the Automation ledger groups repeated successes and
uses meaningful short refs; the Audit trail groups events by correlation id with human
action labels and readable before/after diffs. Attention Queue, Today's movements,
Vehicles, Bookings and Data Quality rows are fully clickable (stretched-link pattern)
with independent secondary links, keyboard support and mobile touch targets.

Fixes a topbar overflow on mobile caused by the new language switcher (moved into the
mobile drawer at <=960px) and two dangling aria-labelledby references introduced this
session. Updates all affected Playwright specs for the new nl-BE default and the new
Audit/DemoGuide DOM structure, and adds new i18n-coverage, demo-guide-adaptive and
clickable-rows specs. 131 backend tests, Ruff and mypy, and 71 Playwright tests pass.

Co-Authored-By: Claude Sonnet 5 <noreply@anthropic.com>
2026-08-03 18:33:22 +02:00

812 B

document_id, title, version, effective_date, department, status
document_id title version effective_date department status
damage-procedure Damage handling procedure 1.3 2026-06-15 Operations active

Damage handling procedure

1. Immediate actions

When a vehicle returns with visible or reported damage, mark damage in the return inspection, add a concise factual description and keep the vehicle blocked. Do not promise the customer a repair cost or liability decision.

2. Evidence

Record at least four photographs in the source inspection system: full affected side, close view, wider context and vehicle registration. MobilityOps may store only the evidence reference in this PoC.

3. Escalation

Create an Operations review before any new rental. A vehicle with unresolved damage may not be marked available even when a future booking exists.