---
document_id: customer-document-requirements
title: Required customer documents
version: "1.0"
effective_date: 2026-07-01
department: Rental Operations
status: active
---
# Required customer documents

## 1. Checkout requirements

The customer identity and valid driving licence must be verified in the source process before checkout. Required contractual documents must be signed.

## 2. Data minimisation

Fleet Ops records only completion status and source references for this demo environment. It does not store identity-document images.

## 3. Missing information

A booking with incomplete required documents is not ready for checkout and must appear as an attention item.