# Scope and non-goals

## Required PoC scope

- demo login for Operations Manager and Rental Employee;
- dashboard derived from persisted data;
- vehicle list/detail;
- booking list/detail;
- complete vehicle-return command;
- five data-quality rule types;
- customer duplicate review and merge;
- audit log;
- workflow/outbox view;
- RAGcore-backed knowledge assistant plus demo fallback;
- two n8n workflow definitions, one required for the live demo;
- four read-only MCP tools published through ITWorx MCP Hub;
- deterministic demo reset.

## Non-goals

Do not build:

- accounting, invoices, payments or pricing;
- public search or customer reservation pages;
- generic CRM functionality;
- workshop inventory or parts management;
- document OCR or broad document-management features;
- autonomous writes through MCP;
- a second vector database or RAG pipeline inside MobilityOps;
- complex notifications, email delivery or mobile apps;
- multi-tenant administration beyond a fixed demo tenant;
- ML predictions based on synthetic data.

## Scope-change rule

A feature may be added only when it is necessary to satisfy an existing acceptance criterion. Nice-to-have ideas go to `docs/deferred.md` and are not implemented during the PoC.