feat(demo): make return, data-quality and knowledge flows demo-legible

Fixes a real honesty bug in Knowledge.tsx (body copy named "RAGcore" while
the active provider is the demo one) and a second real bug discovered
while fixing it: the brief's suggested Dutch questions would silently
return "insufficient evidence" against the English-only demo knowledge
base -- verified empirically and fixed by keeping suggested questions in
English. The return flow now pre-fills the odometer-regression scenario's
suspicious reading instead of asking a visitor to invent one, and links
to automation/audit after committing. Data-quality issues get a shared
plain-language "what's wrong / why it matters" explainer per rule type,
a post-resolution confirmation with audit/vehicle links, and a "demo
scenario's only" list filter. Also fixes a real async race where the
odometer pre-fill could clobber text a visitor had already started typing.
This commit is contained in:
NuklearRabbit
2026-08-03 14:41:02 +02:00
parent 6b864596e0
commit ddc3a98e4b
9 changed files with 394 additions and 29 deletions
+116 -9
View File
@@ -1,5 +1,5 @@
import { useCallback, useEffect, useState, type FormEvent } from "react";
import { Link, useParams } from "react-router-dom";
import { Link, useNavigate, useParams } from "react-router-dom";
import { api, ApiError } from "../api/client";
import type {
ApplyRecommendedStatusResult,
@@ -8,11 +8,62 @@ import type {
} from "../api/types";
import { SeverityBadge, StatusBadge } from "../components/Badge";
import { useAuth } from "../context/AuthContext";
import { useDemoGuide } from "../context/DemoGuideContext";
import { useDemoManifest } from "../context/DemoManifestContext";
import { DEMO_GUIDE_STEPS } from "../data/demoGuideSteps";
import { Icon } from "../components/Icons";
import { ErrorState, LoadingState, PageHeader, SectionHeading } from "../components/PageChrome";
const MERGE_FIELDS = ["first_name", "last_name", "email", "phone", "postal_code", "city"];
const RULE_EXPLAINERS: Record<string, { whatIsWrong: string; whyItMatters: string }> = {
possible_duplicate_customer: {
whatIsWrong:
"Two customer profiles share identifying details (email, phone or a very similar name) strongly enough that they are likely the same person, registered twice.",
whyItMatters:
"Duplicate customers split booking history across two records, risk duplicate billing, and confuse support conversations.",
},
missing_required_field: {
whatIsWrong:
"This record is missing information that's required for normal operation (for example, a customer with neither an email nor a phone number on file).",
whyItMatters:
"Without this data, the business can't reach the customer, or can't reliably identify the vehicle for compliance and hand-off checks.",
},
odometer_regression: {
whatIsWrong: "A submitted odometer reading is lower than the vehicle's last known (canonical) reading.",
whyItMatters:
"A falling odometer usually means a data-entry mistake or that readings were recorded against the wrong vehicle. Letting it through silently would corrupt maintenance scheduling and resale mileage history.",
},
booking_overlap: {
whatIsWrong: "The same vehicle is committed to two bookings whose date ranges overlap.",
whyItMatters:
"Only one of these bookings can actually be honoured. Left unresolved, a customer would arrive to find their vehicle already out with someone else.",
},
vehicle_status_conflict: {
whatIsWrong:
"This vehicle's stored operational status doesn't match what its own booking and inspection history implies it should be.",
whyItMatters:
"An incorrect status can make an unavailable vehicle appear bookable, or keep an available vehicle hidden from the fleet.",
},
};
function RuleExplainer({ ruleType }: { ruleType: string }) {
const explainer = RULE_EXPLAINERS[ruleType];
if (!explainer) return null;
return (
<section className="rule-explainer" aria-label="Why this matters">
<div>
<strong>What's wrong</strong>
<p>{explainer.whatIsWrong}</p>
</div>
<div>
<strong>Why it matters</strong>
<p>{explainer.whyItMatters}</p>
</div>
</section>
);
}
function EvidenceDisclosure({ issue }: { issue: IssueDetail }) {
return (
<details className="evidence-disclosure">
@@ -433,11 +484,20 @@ function BookingOverlapPanel({ issue, onResolved }: { issue: IssueDetail; onReso
}
function VehicleStatusConflictPanel({ issue, onResolved }: { issue: IssueDetail; onResolved: () => void }) {
const navigate = useNavigate();
const { manifest } = useDemoManifest();
const { open: guideOpen, currentIndex, completeAndAdvance } = useDemoGuide();
const [error, setError] = useState<string | null>(null);
const [result, setResult] = useState<ApplyRecommendedStatusResult | null>(null);
const [submitting, setSubmitting] = useState(false);
const [confirming, setConfirming] = useState(false);
function continueDemo() {
completeAndAdvance();
const nextIndex = Math.min(currentIndex + 1, DEMO_GUIDE_STEPS.length - 1);
navigate(DEMO_GUIDE_STEPS[nextIndex].route(manifest));
}
// Once resolved through this panel, keep showing the "Applied" confirmation even
// after the parent's issue.status flips away from "open" -- reloading on success
// updates the page's own status badge immediately, but this panel controls its own
@@ -472,9 +532,20 @@ function VehicleStatusConflictPanel({ issue, onResolved }: { issue: IssueDetail;
<div><dt>Current status</dt><dd><StatusBadge status={String(issue.entity_snapshot?.operational_status ?? "")} /></dd></div>
</dl>
{result ? (
<p className="quiet-empty">
<Icon name="check" /> Applied <StatusBadge status={result.applied_status} /> {result.reason}
</p>
<>
<p className="quiet-empty">
<Icon name="check" /> Applied <StatusBadge status={result.applied_status} /> {result.reason}
</p>
<div className="result-links">
<Link className="button button-secondary" to="/audit">View audit trail<Icon name="chevron" /></Link>
<Link className="button button-secondary" to={`/vehicles/${issue.entity_ref}`}>View vehicle<Icon name="chevron" /></Link>
{guideOpen && (
<button type="button" className="button button-primary" onClick={continueDemo}>
Ga verder met de demo <Icon name="chevron" />
</button>
)}
</div>
</>
) : !confirming ? (
<button type="button" onClick={() => setConfirming(true)}>
Calculate and apply recommended status
@@ -496,10 +567,14 @@ function VehicleStatusConflictPanel({ issue, onResolved }: { issue: IssueDetail;
export function DataQualityIssueDetail() {
const { user } = useAuth();
const navigate = useNavigate();
const { manifest } = useDemoManifest();
const { open: guideOpen, currentIndex, completeAndAdvance } = useDemoGuide();
const { publicRef } = useParams<{ publicRef: string }>();
const [issue, setIssue] = useState<IssueDetail | null>(null);
const [error, setError] = useState<string | null>(null);
const [actionError, setActionError] = useState<string | null>(null);
const [justResolved, setJustResolved] = useState(false);
const load = useCallback(() => {
if (!publicRef) return;
@@ -513,9 +588,21 @@ export function DataQualityIssueDetail() {
if (user?.role !== "operations_manager") return;
setIssue(null);
setError(null);
setJustResolved(false);
load();
}, [load, user]);
function handleResolved() {
setJustResolved(true);
load();
}
function continueDemo() {
completeAndAdvance();
const nextIndex = Math.min(currentIndex + 1, DEMO_GUIDE_STEPS.length - 1);
navigate(DEMO_GUIDE_STEPS[nextIndex].route(manifest));
}
async function handleAction(action: "defer" | "reject") {
if (!issue) return;
setActionError(null);
@@ -550,22 +637,42 @@ export function DataQualityIssueDetail() {
</dl>
<EvidenceDisclosure issue={issue} /></section>
<RuleExplainer ruleType={issue.rule_type} />
{actionError && <p className="error" role="alert">{actionError}</p>}
{justResolved && issue.status !== "open" && issue.rule_type !== "vehicle_status_conflict" && (
<section className="panel success-panel" aria-live="polite">
<div className="result-heading"><span><Icon name="check" /></span><div><p className="page-eyebrow">Resolved</p><h2>Issue {issue.public_ref} resolved</h2></div></div>
<p>The change has been applied and is recorded in the audit trail.</p>
<div className="result-links">
<Link className="button button-secondary" to="/audit">View audit trail<Icon name="chevron" /></Link>
{issue.entity_type === "vehicle" && (
<Link className="button button-secondary" to={`/vehicles/${issue.entity_ref}`}>View vehicle<Icon name="chevron" /></Link>
)}
{guideOpen && (
<button type="button" className="button button-primary" onClick={continueDemo}>
Ga verder met de demo <Icon name="chevron" />
</button>
)}
</div>
</section>
)}
{issue.status === "open" && issue.rule_type === "possible_duplicate_customer" && (
<DuplicateCustomerPanel issue={issue} onResolved={load} />
<DuplicateCustomerPanel issue={issue} onResolved={handleResolved} />
)}
{issue.status === "open" && issue.rule_type === "missing_required_field" && (
<MissingFieldPanel issue={issue} onResolved={load} />
<MissingFieldPanel issue={issue} onResolved={handleResolved} />
)}
{issue.status === "open" && issue.rule_type === "odometer_regression" && (
<OdometerRegressionPanel issue={issue} onResolved={load} />
<OdometerRegressionPanel issue={issue} onResolved={handleResolved} />
)}
{issue.status === "open" && issue.rule_type === "booking_overlap" && (
<BookingOverlapPanel issue={issue} onResolved={load} />
<BookingOverlapPanel issue={issue} onResolved={handleResolved} />
)}
{issue.rule_type === "vehicle_status_conflict" && (
<VehicleStatusConflictPanel issue={issue} onResolved={load} />
<VehicleStatusConflictPanel issue={issue} onResolved={handleResolved} />
)}
{issue.status === "open" && (