docs(demo): add demo concept, scenarios, data, guide and runbook docs

Documents the demo-productization work from this branch: the Northstar
Mobility fictional concept and scope, the five named scenarios and their
fixed records, the seed/date-anchoring strategy (including the real bug
it fixed), the in-app Demo Guide's design and the English-suggested-
questions decision, and an operational runbook covering 5/10-minute demo
flows, reset, Unraid redeploy and rollback. Updates README with current
test counts and pointers to the new docs.
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NuklearRabbit
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# Demo runbook
## Starting the demo (any environment)
Open the deployed URL (Unraid review: `http://192.168.10.150:1236`; local:
`http://localhost:1228`). The login screen names the fictional organisation, states that
all data is synthetic and all workflows are really implemented, and offers:
- **Start begeleide demo** — logs in as Operations Manager and opens the Demo Guide at
step 1.
- **Verken als Operations Manager** / **Verken als Rental Employee** — free exploration,
no guide.
No password is shown or required for either path.
## Five-minute demo (guided)
1. Click **Start begeleide demo**.
2. Follow steps 13: dashboard → the booking needing attention → confirm the pre-filled
odometer-anomaly return.
3. Step 4: resolve the data-quality issue the return just created (any decision is fine
for a quick pass — "Retain canonical" is the fastest).
4. Step 6: ask a suggested knowledge question and show the cited source.
5. Step 7: show the automation/audit trail link-through.
6. Close with step 8, the About page's honest real/synthetic/not-connected breakdown.
## Ten-minute demo (guided + one extra scenario)
Do the five-minute path above, then from `/scenarios`:
- Run **scenario 2** (duplicate customer merge) if not already done via the guide's own
step 5.
- Run **scenario 3** (booking overlap) — `/data-quality`, resolve `DQ-DEMO-OVERLAP`.
- Run **scenario 4** (failed automation retry) — `/automation`, filter to failed, retry.
All five scenarios can be run in any order and are independent of each other.
## Resetting the environment
Any Operations Manager can reset from: the sidebar ("Reset demo data"), the Demo Guide
panel ("Demo opnieuw voorbereiden"), or the About page (points to the sidebar control).
Reset requires confirmation, rebuilds the deterministic dataset with a fresh date anchor,
runs a server-side scenario-integrity check, and signs the acting session out (the server
invalidates the session as part of reset). It only ever touches MobilityOps's own tables
— never shared n8n, RAGcore, or MCP data, other containers, or volumes. It can be
disabled entirely via `DEMO_ALLOW_RESET=false` if an environment must not be rebuildable.
## Redeploying to Unraid
```bash
# From a clean local checkout on the target branch/commit:
git archive --format=tar.gz -o /tmp/mobilityops-source.tar.gz HEAD
scp /tmp/mobilityops-source.tar.gz unraid:/mnt/user/appdata/mobilityops/.deploy/source-<short-sha>.tar.gz
ssh unraid "cd /mnt/user/appdata/mobilityops \
&& tar -xzf .deploy/source-<short-sha>.tar.gz \
&& echo <full-sha> > .deploy/source-revision"
# Rebuild only what changed (api and/or web); db is never rebuilt:
ssh unraid "cd /mnt/user/appdata/mobilityops \
&& docker compose -p mobilityops -f compose.yaml -f compose.unraid.yaml up --build -d api web"
# Confirm migrations and reseed:
ssh unraid "cd /mnt/user/appdata/mobilityops \
&& docker compose -p mobilityops -f compose.yaml -f compose.unraid.yaml exec -T api python -m alembic current \
&& docker compose -p mobilityops -f compose.yaml -f compose.unraid.yaml exec -T api python -m app.cli seed --reset"
```
Extraction preserves the server's existing `.env` and named volumes (Postgres data, n8n
data) — the tarball never contains `.env` since it's gitignored. Never edit source
directly on the server; never deploy uncommitted changes.
## Rollback
`.deploy/source-revision` on the server records exactly which commit is live. Prior
source tarballs remain in `.deploy/` for rollback: extract an earlier
`source-<short-sha>.tar.gz`, update `source-revision` to match, and re-run the rebuild
step above. Database rollback is out of scope for this demo (migrations are additive;
there has been no destructive migration on this branch).
## Server safety (Unraid)
Only touch the `mobilityops` Compose project's own `api`/`web` services (and `db` only
via migrations, never manually). Never stop other containers, run `docker system prune`,
delete unrecognised images/networks/volumes, delete the MobilityOps database, overwrite
the server `.env`, print secrets, start a second permanent n8n instance, or activate
guessed RAGcore/MCP URLs. PostgreSQL is never exposed externally.
## Troubleshooting
- **A scenario shows "Niet beschikbaar" on `/scenarios`**: it has already been resolved
since the last reset (expected once you've worked through it) — reset to restore it.
- **Knowledge question returns "insufficient evidence"**: check the question is in
English and close to one of the suggested phrasings — the demo knowledge base is
English-only (see `demo-guide.md`).
- **n8n shows a failed delivery that isn't the seeded demo one**: check `/automation`'s
filter and retry — bounded retries mean it should self-heal within
`n8n_max_attempts` attempts, or can be retried manually by an Operations Manager.