Initial MobilityOps build pack (docs, contracts, scaffold)

2026-08-01 20:34:43 +02:00
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+---
+document_id: customer-document-requirements
+title: Required customer documents
+version: "1.0"
+effective_date: 2026-07-01
+department: Rental Operations
+status: active
+---
+# Required customer documents
+
+## 1. Checkout requirements
+
+The customer identity and valid driving licence must be verified in the source process before checkout. Required contractual documents must be signed.
+
+## 2. Data minimisation
+
+MobilityOps records only completion status and source references for this PoC. It does not store identity-document images.
+
+## 3. Missing information
+
+A booking with incomplete required documents is not ready for checkout and must appear as an attention item.