Initial MobilityOps build pack (docs, contracts, scaffold)

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+# Scope and non-goals
+
+## Required PoC scope
+
+- demo login for Operations Manager and Rental Employee;
+- dashboard derived from persisted data;
+- vehicle list/detail;
+- booking list/detail;
+- complete vehicle-return command;
+- five data-quality rule types;
+- customer duplicate review and merge;
+- audit log;
+- workflow/outbox view;
+- RAGcore-backed knowledge assistant plus demo fallback;
+- two n8n workflow definitions, one required for the live demo;
+- four read-only MCP tools published through ITWorx MCP Hub;
+- deterministic demo reset.
+
+## Non-goals
+
+Do not build:
+
+- accounting, invoices, payments or pricing;
+- public search or customer reservation pages;
+- generic CRM functionality;
+- workshop inventory or parts management;
+- document OCR or broad document-management features;
+- autonomous writes through MCP;
+- a second vector database or RAG pipeline inside MobilityOps;
+- complex notifications, email delivery or mobile apps;
+- multi-tenant administration beyond a fixed demo tenant;
+- ML predictions based on synthetic data.
+
+## Scope-change rule
+
+A feature may be added only when it is necessary to satisfy an existing acceptance criterion. Nice-to-have ideas go to `docs/deferred.md` and are not implemented during the PoC.